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Terms and conditions

Welcome to ROLANG, the Romanian Language School! Our courses and services are provided to you subject to the following terms and conditions. By accessing or using our services, you agree to be bound by these terms.

  • Information about us

The Courses are supplied by ROLANG School, a department of SC Tekmar Consulting SRL. We are registered in Romania, Bucharest, under company number RO 18661994, Commercial Register Number: J40/7724/12.05.2006, and with our registered office in Bucharest, Romania, 4 Ion Brezoianu Street, 3rd floor, apt. 5, sector 5.

  • Information about you

Anyone that is at least 18 years old can participate in ROLANG courses.

  • How the agreement is formed between you and us

Your booking constitutes a request to us to reserve a place for you on a Course with a specific start date (Course Commencement Date). All bookings are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail confirming that a place has been reserved for you on the Course if the group you wish to register will be assembled. The current terms and conditions serve as an agreement between us and you.

  • Payment terms

The fees contain VAT and can be paid in various ways, before the course commencement date:

(1) credit card (payment link: euro or lei)

(2) bank transfer in euro or lei

(3) cash at our headquarters in lei (RON). National Bank Rate from the payment day is used to convert euro to lei.

(4) credit card at our headquarters in lei (RON). Your card can be in any currency, in which case an automatic exchange into lei will be performed.

  • Course withdrawal policy

The deadline for requesting withdrawal from a course is one day before the course starts. If you inform the ROLANG team before the course commencement date about your withdrawal, we will refund you the course fee, without an administrative charge of 10%. No credits are reimbursed after the course starts.

  • Cancellation policy for courses

Private and online courses: We kindly ask the students to keep a record of their planned lesson dates and times. In case the student can not attend a planned session, the student is asked to give us a 24-hour prior notice. The planned session fee will be charged in case the cancellations are not made with prior notice of 24 hours.

Class courses: The school provides teachers and classrooms and all the lessons take place according to the schedule, except for events outside our control.

  • Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations under a Contract that is caused by events outside our reasonable control (force majeure event) including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, earthquake, explosion, illness or accident.

  • Disclaimer for class courses

There are several groups in each course module for different levels of Romanian and time slots. Nevertheless, it may not be a group for your level of Romanian at your requested time slot. Make sure in advance that there is a group for your level of Romanian at the program that you want to attend and at your requested time slot. Contact the organizers at least 2 weeks before the course starts.

  • Ownership and intellectual property

    ROLANG books and materials are owned by us. All intellectual property rights in all materials available from the ROLANG, including the design, graphics, and text of all books and printed materials, and the audio of all webinars and podcasts, are owned by the ROLANG. No content produced by ROLANG may be copied, reproduced, uploaded, posted, displayed, or linked to in any way, in whole or in part, without ROLANG’s prior permission. Any such use is strictly prohibited and will constitute an infringement of ROLANG’s intellectual property rights.

  • Code of Conduct

    The following behavior is expected of all staff, students, and members: act in ways that do not discriminate against people of different backgrounds, do not use language which could offend others e.g. racist, sexist, homophobic, ageist, or language offensive to people with a disability, respect the different backgrounds, experiences, and lifestyles of others.

  • Privacy policy

    We will process information about you in accordance with our privacy policy. By using the site, you consent to such processing and you warrant that all data provided by you is accurate. We assure you that we have not used and never use the data you provide for any purpose other than information.

  • Law and jurisdiction

Contracts for the purchase of Courses through the site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by Romanian law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of Romania.

Modification of Terms

We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of our courses and services after any changes to these terms and conditions constitutes your acceptance of the new terms.

Contact Us

If you have any questions about these terms and conditions, please contact us at office@rolang.ro. We are always here to help!

Home | Romanian courses | Register | Books | Teacher Training | About us | Support/FAQ | Blog/News | Contact us | Legal information

Contact Us

We're here to help you learn Romanian! If you have any questions, comments, or feedback about our courses, please don't hesitate to get in touch with us. Our office hours are Monday to Friday, 9:00 am to 7:00 pm (Eastern European Time).

Address:

  • 4 Ion Brezoianu Street, 3rd floor, Bucharest, Romania
  • +40 734 936 290
  • office@rolang.ro

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  • Home
  • Romanian courses
    • Overview
    • Benefits
    • Levels and curricula
    • Course Formats
    • Course Duration
    • Course Location
    • Course Types
    • Course Comparison
    • Schedule
    • Fees
    • Payment methods
    • Cancellation policy
  • Register
  • Books
    • Learn Romanian Manual
    • Romanian Verbs
    • Essentials of Romanian
    • Manual register
  • Teacher Training
    • Course for teachers
    • EUROLTA course
  • About us
    • History
    • Mission and vision
    • Awards and accreditations
    • Our team
    • Our students
    • Testimonials
    • Careers/Jobs
    • Press room
    • Gallery
  • Support/FAQ
  • Blog/News
    • Articles
    • Free audio lessons
  • Contact us
    • Address (Map)
    • Online contact
  • Legal information
    • Privacy Policy
    • Terms and conditions
    • ANPC